Privacy Policy

DATA PRIVACY POLICY NOTICE

Who We Are
We are Sun Valley Machine & Parts, Inc dba Valley Auto Parts and Engines (“VAP”).
We provide engine rebuilding services and auto parts at our store located at:
8212 Sunland blvd, Sun Valley, CA 91352
818 767-6603

This Data Privacy Policy (“Privacy Policy”) applies to all offline, in store activities, websites, and mobile applications owned and operated by Sun Valley Machine & Parts, Inc, including but not limited to, enginepartstore.com, vapengines.com, and losangelemachineshop.com (collectively the “Site”).

Our Commitment to Privacy

Your privacy is important to us. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us.  To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.  Please read this policy to learn about our privacy practices.

By providing us with your data, you warrant that you are over 13 years of age.

BY CONTINUED USE OF THE SITE AND SUBMITTING OF PERSONAL INFORMATION TO THE SITE, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND TO OUR PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES STATED HEREIN. THIS PRIVACY POLICY INCORPORATES AND IS EXPRESSLY SUBJECT TO THE TERMS AND CONDITIONS OF USE. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE.

Purpose of Privacy Policy

The purpose of this privacy policy is to provide clarity, accuracy, and transparency regarding the collection and use of an individuals personal data that VAP may collect and use for processing.

Information We Collect

We collect several types of information from and about our customers and users of our Site, including information:

In General: We receive and store any information you voluntarily provide to us, enter into this website, enter in the Contact Form,  Email us, or give us in any other way. This includes information that can identify you (“personal information”), including your first and last name, telephone number, car details, location, demographic information, postal or email address.  You can choose not to provide information to us, but in general some information about you is required in order for you purchase a product, ask a question, participate in a survey, initiate other transactions, or contact us with questions.

Order Information: When you make a purchase, we ask for additional information such as your full name, shipping address, and telephone number.

Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Information from Other Sources:  We may obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information.  Examples of information we may receive include: updated address and delivery information, purchase history, and demographic information. In addition, if you use enginepartstore.com, vapengines.com, or losangelesmachineshop.com social media features, we may access information about you via that social media provider in accordance with the providers policies.  The information may include your name, email address, profile picture, gender, list of friends, and other information that you authorize us to receive. Depending on the privacy settings of you or your friends.

Automatic Information:  Information collected automatically, as you navigate thru the site, may include some information about your device or computer when you visit this website. For example, we will collect your IP address, Web browser software (such as Firefox, Safari, or Internet Explorer), operating system, usage details, and referring website.  Information regarding pages you visit, search queries you may have used to find our site, items you may view while on our sites, and transactions you engage in while on our sites.  Information may be obtained through cookies, web beacons, and other tracking technologies. Our goals in collecting this automatic information include helping customize your user experience and inhibiting fraud.

Cookies and Tracking Information: Our websites use “cookies”, which are small pieces of information that are store by your browser on your computer’s hard drive so that the website may access that information on your return visits.  When you visit our sites, or use our services, we may use cookies to recognize you as a User and to customize your online experiences, the Services you use, and other online content and advertising.  Also to measure the effectiveness of promotions, perform analytics,  mitigate risk, prevent potential fraud, and promote safety across our sites.  We generally do not store or retrieve any personally identifiable information in cookies.  If you’ve set  your browser to reject cookies you can still use our site, but will not be able to take full advantage of all the features on the sites.  An example, without cookies enabled, you cannot order items.

The Way We Use Information

We collect your Personal data in a number of ways and for various purposes, including:

To present our Site and its contents to you.
To communicate with you and respond to inquiries or comments.
To provide you with information, products or services that you request from us.
When you register for our newsletter or interact with our Services.
When you engage with our online communities.
When you connect with us through Social Media.

To provide customer service to you, it is necessary for us to disclose information to our affiliates and other companies that work with us. For example, Paypal to process an order.  We do not share your information with outside parties except as provided herein and to the extent necessary to provide you service and maintain our Site.

Buying, Selling, Work Orders:  We may also use your information to contact you in connection with buying, purchasing, selling, or processing a work order, and to comply with laws and regulations related to orders and sales of items by you through our sites.  Information we receive from third party partners in connection with your orders made through such partners’ web sites are used for the purpose of fulfilling those transactions. (i.e. Paypal)

To fulfill any purpose for which you provide information.

To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

To resolve disputes, collect fees, or troubleshoot problems.
To enforce our Terms of Use and Conditions.
To notify you about changes to our Site or any products or services we offer or provide though it.
To allow you to participate in interactive features on our Site.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

When we comply with Legal Requirements or Obligations, Law Enforcement, and for Public Safety Purposes.
We may also use your information, including any communication that you send to us, whether through the contact form on our website, through email, text, social media messaging, posting, or any other communication that you send us.  We process this data for the purposes of communicating with you, record keeping, and for the establishment, pursuance or defense of legal claims.

Our Commitment to Data Security & How we Protect Your Information

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

Users who post or create a User Name and Password are responsible to keep that information safe and never disclose it to a third party.

Site Security

The site offers SHA2 and RSA 2048-bit SSL encryption of sensitive data, this helps to protect the confidentiality of your personal data while it is being transmitted over the internet.

No method of transmission over the Internet, or electronic storage, is 100% secure. Therefore, while we strive to protect your Personal Information with commercially acceptable practices, we cannot guarantee absolute security. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

We operate in the United States.
If your are visiting our sites from outside of the United States, please be aware our servers and offices are located in the United States, so your information may be transferred, stored, or processed in the United States.  The data protection and other laws may not be as comprehensive as those in your country, but please be assured that we take steps to ensure that your privacy is protected.  By using our services, you understand that  your information may be transferred to our facilities and third parties with whom we share it as described in this policy.

With Whom We Share Your Information and Why.

We may disclose your Personal Data information about you as described in the ‘The way we use information’ section above and in the following ways:

To Service Providers and Vendors- to provide, improve, personalize services and fraud prevention.
Order Fulfillment- to process and fulfill orders, we may provide vendors and shipping companies with buyers shipping address, email address, and phone number, we do not disclose buyers’ Billing information.
To Social Network Providers- when we use social network widgets, buttons, or plugins in our services.
For Advertising and Marketing- when we use an email service provider.  We may partner with third-party advertising networks and exchanges to display advertising on our Websites or to manage and serve our advertising on other sites and may share Personal Information with them for this purpose.

Technical Service Providers- VAP works with third party service providers to provide website development, maintenance, hosting, promotional email distribution, backup storage, as well as other services for us.  In the course of performing services for VAP, providers may have access to or process your personally identifiable information.   Generally, these disclosures are made under terms comparable to this Policy, and the recipients are limited to using the information for the purpose for which it was provided.

Professional advisors including lawyers, bankers, auditors and insurers.

For Legal Compliance, Law Enforcement, and Public Safety Purposes- with law enforcement, government or regulatory bodies, lawful authorities, or other authorized third parties in order to comply with laws, regulations, subpoenas, court orders, or other legal obligations or to assist in an investigation, to establish, protect and defend our legal rights and property, or the rights or safety of third parties, to enforce our Terms of Use, this Privacy Policy, or agreements with third parties, or for crime-prevention purposes.

We may also share your information:

When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements.

In connection with a corporate transaction, such as a divestiture, merger, consolidation, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that VAP goes out of business or enters bankruptcy. If any of these events were to happen, this Privacy Notice would continue to apply to Site visitor information and the party receiving this information may continue to use this information, but only consistent with this Privacy Notice.

Publicly Displayed Information is Public

You also may provide information to be published or displayed on public areas of the Site, or transmitted to other users of the Site or third parties (collectively, “User Contributions”).  Information like visitor comments, and “likes” are all available to others, including information about the visitor that is displayed in connection with the comment or “like”.  Your User Contributions are posted on and transmitted to others at your own risk. If you submit a product or store review, you should be aware that any information you share is visible to other users. Information you submit can be read, collected, or used by other individuals to send you unsolicited messages. VAP is not responsible for the User Contributions you choose to submit. If you delete your User Contributions from the Site, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Site users.  Public information may also be indexed by search engines or used by third parties.

Moderation of Comments and Posts

The Site provides the opportunity for individuals to post comments on discussion topics, posts or pages.  By doing so, you consent to the posting of any Personal Information that you provide.

We encourage you to share your questions and thoughts as they relate to the topic being discussed, but please be advised that posts will be publicly visible; therefore, the Site utilizes a moderation policy for ensuring posts are appropriate and not harmful to others. As such, we review and moderate posts according to our stated guidelines below. The views expressed in posts reflect those of the individual making the post, and are not intended to be viewed as those of VAP.

VAP promotes public comments and posts. However, courtesy and professionalism are to be used at all times by individuals, thus VAP reserves the right to block, hide, and/or delete, or remove posts that:

Are deemed obscene, indecent, or profane language.
Contain threats, defamatory, or derogatory statements.
Invoke terroristic threats, promote violence, along with any other offensive material and any other content deemed unprofessional, unethical or that violates any local, state, or federal law or regulation.
Reveal Personal Information.
Contain information posted in violation of law, including libel, condoning or encouraging illegal activity, and revealing classified information, or posts that might affect the outcome of ongoing legal proceedings.
Promote or endorse services or products, including links to external commercial sites. (Note that non-commercial links that are relevant to the topic or another post are acceptable.)
Contain content that is completely off-topic, spam, or intended primarily to promote a link for purposes of link building.
Contain any other type of content deemed unprofessional, unethical or that violates any local, state, or federal law or regulation.

Unless you have clear permission to do so, please do not submit copyrighted, trademarked or other proprietary, confidential, and/or sensitive non-public information. By submitting your posts or other work, you grant the effectively allow anyone viewing the discussion forum on the Site irrevocable permission to copy, distribute, make derivatives, display or perform the poster’s work publicly and free-of-charge.

To protect your privacy, please do not include Personal Information that can be used to potentially identify you. VAP will review all posts in a timely manner, and will respond accordingly and take action for any posts that violate the above-stated conditions.

How You Can Access or Correct Your Information

You can access and update your contact information by visiting this website’s Member Profile page if you have signed up.

Your choices with respect to collection and use of your information
As discussed above, you can choose not to provide us with any information, although it may be needed to process an order, update your status of an order or job we have in-house.

You also can add or update information and close your account as described above.

You will be given the opportunity to unsubscribe from commercial emails in any such message that we send you. If you are a registered member, you can also modify your choice at any time on the Member Profile page. Please note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your account or to your transactions on this site, without offering you the opportunity to opt out of receiving them.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from this site, you will not be able to access portions of our site.

We will make every effort to to provide you with reasonable access to your Personal Information for the purpose of correcting your data or retrieving your information. To request updates to your information, contact us by writing us at the following address:

Sun Valley Machine & Parts, Inc
Attention: Privacy Office
8212 Sunland Blvd
Sun Valley, CA 91352
USA

Other Data

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

How long we retain your data = indefinitely

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data

Visitor comments may be checked through an automated spam detection service.
Data is sent to our MailChimp account via Wufoo Contact form.

What data breach procedures we have in place:

We put our best efforts towards securing your data. No method of transmission over the internet and no method of electronic storage is absolutely secure.  We cannot guarantee absolute security.  If we learn of a security breach, we will notify affected users so that they can take protective steps.

Changes to this Privacy Policy

We may change this policy at any time and from time to time.

We will notify you of material changes by placing a notice on our websites and other places we deem appropriate.  We reserve the right to modify this policy at any time, so please check frequently.  Your continue use of these Sites after we make changes is deemed to be acceptance of those changes.

Accountability

We are committed to adhering to our Privacy Policy and making your online experience secure.

If you have questions, requests, or concerns related to this privacy policy, you can contact us by sending your request to:

Sun Valley Machine & Parts, Inc
Attention: Privacy Office
8212 Sunland Blvd
Sun Valley, CA 91352
USA

We will respond promptly to resolve your requests.